Customer Service / Ticketing jobs

Placed on: Monday 10 August 2026 Employment type: full-time Category: Customer Service / Ticketing Workplace: Hamburt Airport Application ends: Company profile Job description Airport Supervisor/ Officer Main duties The main duties include, but are not limited to, the following: • Supervising ground handling activities to ensure they are conducted in accordance with the contracted Ground Handling Agreement, including aircraft arrival, departure, and turnaround processes. • Supervising passengers, baggage and cargo aircraft handling activities • Supervising the handling of flight disruptions in accordance with established rules and regulations. • Supervising the handling of passengers with special needs (PRM, UMNR, etc.) in accordance with established rules and regulations. • Supervising that flight related information, messages, notifications and documents • Handling and following up on customer complaints and baggage claims in coordination with the concerned parties. • Ensuring that airside safety and security regulations are implemented during aircraft servicing. • Supervising loading and offloading activities to ensure compliance with established procedures. • Supervising and ensuring that all required service providers (fueling, catering, and cleaning) are available on time. • Supervising the availability and serviceability of the required Ground Support Equipment (GSE) and ULDs. • Reading and interpreting aircraft load sheets and checked baggage details.

Required experience Minimum 2 years of experience Job reference: FRATB02/08/2026 How to apply Contact: Email: This email address is being protected from spambots.

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