Crisis Management: Aviation Crisis Communications Training

  Crisis Management. Imagine that one of your airline's planes has gone missing and you must explain thing to the world's news media. It's not a pleasant situation, but you appear confident, you have a straightforward message and reporters are satisfied that you have been transparent and helpful. Wouldn't it be great to know that no matter how awful the crisis is, you can always speak to the media in a way that you convey confidence and can communicate the facts as they are known at that moment?    In this Crisis Management/Crisis Communications Training for Airline Executives course, you will learn the following:    *How to prepare messages (in advance) for any airline crisis    *How to make the media realize you are being transparent and helpful    *How to avoid the common blunders made by other airline executives in times of crisis    *How to answer tough questions in times of crisis    *How to speak in sound bites and get the quotes you want    This crisis management course is delivered primarily through spoken lecture. Because the skill you are learning is speaking related, it only makes sense that you learn through speaking.    The skill you will learn in this class is not primarily theoretical or academic. It is a skill that requires physical habits. That is why you will be asked to take part in numerous exercises where you record yourself speaking on video, and then watching yourself. Learning presentation skills is like learning how to ride a bicycle. You simply have to do it numerous times and work past the wobbling and falling off parts until you get it right.    This course contain numerous video lectures plus several bonus books for your training library.    TJ Walker has been coaching and training people on their presentation skills for 30 years. Now, th